@article{article, title = {{Effect of a national urgent care telephone triage service on population perceptions of urgent care provision: controlled before and after study}}, publisher = {{BMJ Journals}}, url = {{http://eprints.whiterose.ac.uk/106733/ }}, year = {{2016}}, month = {{10}}, author = {{Knowles E and O'Cathain A and Turner J and Nicholl J}}, doi = {{10.1136/bmjopen-2016-011846}}, volume = {{6}}, journal = {{BMJ Open}}, issue = {{10}}, note = {{Accessed on 2025/04/10}}}