@article{article, title = {{Quality in higher education: from monitoring to management}}, publisher = {{Emerald}}, url = {{}}, year = {{2003}}, month = {{1}}, author = {{Cullen J and Joyce J and Hassall T and Broadbent M}}, doi = {{10.1108/09684880310462038}}, volume = {{11}}, journal = {{Quality Assurance in Education}}, issue = {{1}}, pages = {{5-14}}, note = {{Accessed on 2025/04/11}}}